Saturday, July 29, 2006

We'll see

Inspired by Grumperina's Addi Thorno campaign, I wrote a letter to Billy Bag tonight to tell them that some of the stitching is wearing out on my bag, and also a hole is beginning to show in one of the bottom corners.


Blogger mrspao said...

It will be interesting to see if they write back...

2:55 AM  
Blogger noblinknits said...

Some manufacturers care about customer opinion, it seems.

2:29 PM  
Blogger Peevish said...

Yay! I have added my voice to the vote for sharper Addis.

I like to try and provide feedback to companies when I'm not happy with the service/product - it can be hard for them to fix if they don't know what the problems are. Sometimes the person I'm dealing with doesn't give a rat's arse, but often the feedback is appreciated and passed on.

4:47 PM  

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